Lessons learned on the digital workspace journey with Workspace ONE

A use case I am involved in required remotely delivering Zimperium zIPS, a mobile threat detection and response security product, to Android Enterprise devices with Workspace ONE UEM. Zimperium is an incredible mobile security product, which I will discuss more in upcoming blog posts. The way Workspace ONE and Zimperium compliment each other is ideal for securing devices running (Android and iOS supported). First we need to deliver zIPS; and this will cover the delivery and activation of zIPS on an Android Work Managed device with Workspace ONE UEM Product Provisioning. For zIPS to secure a device, report threats back to Zimperium's zConsole and eventually Workspace ONE Intelligence; zIPS requires activation on each device. It sounds daunting, especially because it isn't just delivering an apk file and managed configuration. If you have a fleet of 15,000 or 150,000 devices; you wouldn't want to visit each point-of-sale kiosk, in-flight entertainment system, medical devic...

--> Product provisioning in Workspace ONE UEM is an incredibly useful feature. We are often able to deliver resources or manage a device without the use of product provisioning, but there will be use cases that require additional capabilities. Product provisioning allows for actions to be defined in a product manifest, with actions being completed in a sequential order. These actions can be placed in the correct order to achieve the required outcome. If there is a failure in a step, the delivery will stop at the step that failed. The success or failure of each action can be logged for auditing or troubleshooting. Optionally, debug mode can be used to identify root causes remotely. Debug mode level can be turned on by organization group, allowing large groups of devices to have results recorded, or on individual endpoints.  One action that I have become very familiar with is remotely delivering an intent to an activity in my Android application. The ab...